Booking and Refund Policy
general terms and conditions
- Age Requirement: All guests must be at least 18 years old to check-in.
- ID Requirement: Valid photo identification is mandatory at check-in. Accepted IDs include Passport, Aadhar Card, Driving License, and Voter ID card. PAN Card is not accepted. Local IDs are not allowed.
- Family Travel: We cater to solo travelers and young backpackers; we do not recommend family stays.
- Reservation Terms: Advance payment at booking is non-refundable, and prepayment is required at check-in.
- Guest Access: Non-resident guests are restricted to common areas; they cannot enter rooms.
- Group Bookings: We do not guarantee the same dorm room for groups of 3 or 4 travelers.
- Personal Belongings: Guests are responsible for their belongings.
- Pet Policy: No outside pets are allowed.
- Breakfast: Not included in room rate; available for an additional charge.
- Behavior: Inappropriate behavior may result in action taken by the hostel after investigation.
- Right to Admission: We reserve the right to admission.
- Booking-Specific Policies: Some policies vary by booking and are communicated during the reservation process.
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booking extentions policies
- Extending your stay depends on room availability and will be based on the prevailing room rates.
- Please note that the current room rates may vary from your initial booking rates.
cancellation policies
Cancellation Periods:
- 7 or more days prior to check-in: Full refund, minus a 10% processing fee.
- 3 to 6 days prior to check-in: 50% refund.
- Less than 3 days before check-in: No refund.
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Early Departures: No refunds will be issued for early departures.
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No-Shows: No refunds for guests who fail to check in without prior notice.
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Group Bookings (5 or more guests):
- 30 or more days prior to check-in: Full refund, minus a 10% processing fee.
- 15 to 29 days prior to check-in: 50% refund.
- Less than 15 days before check-in: No refund.
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Refund Process:
- Refunds will be processed within 15 business days of cancellation.
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Amendments: Date changes are subject to availability and may incur additional charges.
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Force Majeure: In cases of unforeseeable circumstances, we reserve the right to modify or cancel reservations with proper notice.
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No-Show Groups: Full payment will be charged for no-show groups.
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Refusal of Service: We reserve the right to refuse service to guests who violate our policies or engage in disruptive behavior.
Please read and understand our cancellation policy before making a reservation.
rates.